The brief.
The animal, enclosure, household, cleaning routine and intended use all have a say. We would rather ask one more useful question than pretend every setup needs the same answer.
Oddball Animal Works is a small Australian maker business built around specific animals, specific spaces and the sort of briefs that get more useful when somebody actually listens to the details.

The animal, enclosure, household, cleaning routine and intended use all have a say. We would rather ask one more useful question than pretend every setup needs the same answer.
Tracks, vents, braces, cables, doors and annoying little clearances are not “edge cases.” They are the actual space the finished thing has to live in.
You do not need workshop terminology. A photo plus “this bit is driving me mad” can be a completely legitimate starting point.
When a layout matters, you get to approve the version you are happy with. If something changes later, we show you the update before it replaces anything.
We are interested in the result, not proving everything must be made the same way. Materials and construction methods are chosen around the brief and their suitability.
Customer-installed pieces, progress photos, files, project notes and useful handover information deserve a proper place too — not a frantic search through old messages.
Texture, colour and character are great. So are accurate measurements, sensible access, a clear price and making sure you know exactly what is being made. Oddball is deliberately both.
You do not need a product name, perfect measurements or a workshop vocabulary. Start with the animal, the setup and what you wish worked better.